Delivery & Confirmation

Receiving Your Delivery

When the seller delivers your order:

1. You'll receive a notification that delivery is complete.
2. Go to your Orders page to view the delivered content.
3. Verify that the item matches the listing description.

Confirming Receipt

If everything looks good:

• Click Confirm Receipt on the order page.
• This releases the escrowed funds to the seller immediately.
• The order is marked as complete.

If Something Is Wrong

If the delivery is incorrect, incomplete, or invalid:

• Do not confirm receipt.
• Click Open Dispute within the 7-day protection window.
• Provide evidence (screenshots, error messages) to support your claim.
• The seller has 24 hours to respond before admin steps in.

Auto-Completion

If you don't confirm or dispute within 7 days, the order automatically completes and funds are released to the seller. Always check your deliveries promptly.