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Store Management & Customization

The BDX Marketplace storefront system gives Bangladesh digital goods sellers a unified, branded, and high-performance hub to display products, present seller identity, process customer orders, and manage inventory operations. BDX store management balances seller control with strict platform integrity, automated stock routing, and buyer safety.

1. Storefront Setup & Profile Settings​

Every seller on BDX operates via a dedicated storefront linked to their account. Storefront customization is managed through the Seller Dashboard and rendered publicly at your store address (bdx.market/store/{slug}).

Core Storefront Options​

  • Store Name: Your display name across the marketplace catalog, offer cards, and checkout.
  • Store URL / Slug: Your unique public web address (bdx.market/store/{slug}).
  • Bio & Description: A short introduction detailing your fulfillment hours, specialties, and support terms (up to 500 characters).
  • Logo & Avatar: Store profile picture displayed in chat, catalog listings, and buyer reviews.
  • Cover Photo / Banner: High-resolution banner image displayed at the top of your seller storefront.
  • Vacation Mode: Global toggle to pause live listings and set an expected return date when you are away.
  • Store Badges: Seller trust tier (Normal Seller, Verified Seller) determined by delivery metrics, order velocity, and overall rating.

2. Offer Management & Delivery Modes​

Sellers list offers inside existing curated Product Hubs (e.g., Free Fire Diamonds, Steam Wallet Codes, PUBG Mobile UC) across the marketplace catalog.

Delivery Types & Stock Controls​

  1. Instant / Auto-Delivery:

    • Automated code and digital key fulfillment upon payment confirmation.
    • BDX automatically delivers an unredeemed code directly into the order chat without requiring manual seller action.
    • Ideal for digital gift cards, prepaid vouchers, and instant activation keys.

  2. Manual Delivery:

    • Seller receives an immediate notification upon order payment confirmation.
    • Seller manually delivers digital assets, top-ups, or credentials into the secure order workspace.
    • Recommended SLA: Complete delivery promptly (aim for under 10 minutes) to maintain maximum seller trust metrics.

  3. Pricing & Inventory Controls:

    • Pricing: BDT (Bangladeshi Taka) pricing with clear category-based commission structure.
    • Stock Quantity: Total inventory count. For manual delivery, update stock regularly; auto-delivery stock updates dynamically as orders are fulfilled.
    • Purchase Limits: Set minimum and maximum quantities per checkout transaction.

3. Financial Management & Payouts​

Store management includes tracking earnings, wallet balances, and requesting payouts.

Payout Guidelines​

  • Commission Structure: Category-based percentage fee applied automatically when an order is completed.
  • Minimum Withdrawal: 500 BDT minimum balance required to request a payout.
  • Payout Schedule: Processed twice weekly by BDX administration.
  • Supported Payment Methods:
    • bKash (Mobile Financial Service)
    • Nagad (Mobile Financial Service)
    • Rocket (DBBL Mobile Banking)
    • Bank Transfer (Bangladeshi Commercial Banks)
  • Buyer Protection Escrow: 7-day buyer protection period post-delivery before funds clear into withdrawable seller balance.

4. Operational Best Practices for BDX Sellers​

To maintain high visibility, fast delivery metrics, and optimal trust scores:

  1. Keep Inventory Updated: Pause or update manual listings when stock is low to avoid unfulfilled order cancellations.
  2. Respond Promptly to Order Chats: Active communication inside order workspaces prevents buyer confusion and administrative dispute escalations.
  3. Use Vacation Mode for Absences: If unable to process orders for an extended period, activate Vacation Mode to protect your delivery score metrics.
  4. Maintain Regular Account Activity: Log in regularly to keep your catalog listings active and visible to buyers.
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