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Community Guidelines & Code of Conduct

BDX.market is committed to providing a secure, respectful, and transparent trading environment for gamers, digital commodity sellers, and buyers across Bangladesh. This Code of Conduct outlines mandatory behavioral standards, communication rules, anti-fraud enforcement policies, and disciplinary actions applicable across the marketplace, trading forums, live chat workspaces, and community channels.

1. Core Principles of BDX Conduct​

All participants on BDX—whether buyers, verified high-volume sellers, or casual forum participants—must adhere to four foundational principles:

  1. Trade Integrity & Honesty: All product descriptions, stock counts, delivery estimates, and seller claims must be 100% accurate. Misrepresentation of digital goods is strictly prohibited.
  2. Respectful Communication: Harassment, hate speech, abusive language, religious or political provocations, and personal attacks are banned without exception.
  3. Platform Enforcement Discipline: Buyers and sellers must keep all transactions, communications, and payments strictly inside the official BDX infrastructure.
  4. Zero Tolerance for Scams: Intentional fraud, fake payment proofs, account reclaiming after sale, and phishing attempts result in immediate permanent account termination and forfeiture of pending wallet balances.

2. Behavioral Rules & Communication Standards​

Communication Boundaries​

  • Languages: Primary community interaction takes place in Bangla and English. Content must remain clear and free of deceptive obfuscation (e.g., using intentionally garbled characters to bypass chat moderation filters).
  • Prohibited Content:
    • Direct sharing or solicitation of external contact credentials (WhatsApp numbers, Phone numbers, Personal Facebook profiles, Telegram handles, Personal Discord IDs).
    • Direct sharing or solicitation of off-platform payment methods (Personal bKash/Nagad personal cashouts outside BDX Escrow).
    • Explicit adult content, pirated software cracks, malware, keyloggers, or illegal services.
    • Excessive spamming, self-promotion of unauthorized external websites, or referral link flooding in public hub comments or forum threads.

3. Off-Platform Trading Ban (Strict Rule Enforcement)​

To protect Bangladeshi traders from non-refundable peer-to-peer scams, all trading activity must occur inside BDX.market.

[Buyer & Seller Chat inside BDX Workspace] ──▶ Protected by 7-Day Escrow Guarantee
                                 │
                 (If user shares external WhatsApp / Telegram)
                                 ▼
                     [AUTOMATED CHAT INTERCEPTION]
                                 │
     ┌───────────────────────────┴───────────────────────────┐
     │ 1st Violation: Warning + Account Flagged              │
     │ 2nd Violation: 7-Day Trading Suspension              │
     │ 3rd Violation: Permanent Account Ban + Payout Freeze │
     └───────────────────────────────────────────────────────┘

Why Off-Platform Direct Trade is Restricted​

When trading outside BDX via direct bKash/Nagad send-money transfers without BDX Escrow protection, buyers have zero recourse if the seller fails to deliver or reclaims an account. BDX cannot inspect external WhatsApp or Messenger chat logs during dispute arbitrations. Therefore, agreeing to deal off-platform forfeits all BDX buyer protection rights and constitutes a immediate violation of community terms.

4. Anti-Toxic Behaviors & Counter-Measures​

BDX maintains active automated pattern monitoring and community moderator oversight across public forums and order chats:

Infraction CategoryExamplesInitial ActionRepeat Action
Abusive LanguageInsulting buyers/sellers in order chatWarning + Chat mute (24h)7-Day Account Suspension
Feedback Extortion"Give 5 stars or I won't deliver the item"Seller Offer DelistedPermanent Seller Ban
Fake Order SpamPlacing non-paid orders to lock seller stockBuyer Account FlaggedPermanent Buyer Ban
Review ManipulationCreating fake buyer accounts to post reviewsAll Fake Reviews ClearedPermanent Ban of Main & Alts

5. Reporting Violations & Escalation Protocol​

If you encounter abusive behavior, off-platform solicitations, or fraudulent sellers, report the incident immediately:

  1. In-Chat Report: Click the flag icon (🚩 Report User) directly inside the order chat workspace (/messages/{id}).
  2. Public Forum Report: Click Report Post beneath any forum comment or thread.
  3. Escalation Support Ticket: For severe fraud or account theft incidents, submit a formal request via the Support Portal (/support/tickets/create).

Moderators review reports within 2 to 6 hours. All reporter identities remain strictly confidential.

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